1.
Rate our accessibility when you needed to contact us?
-Select-
Excellent
Good
Acceptable
Fair
Poor
2.
How would you describe our responsiveness to your needs?
-Select-
Excellent
Good
Acceptable
Fair
Poor
3.
How would you rate the effectiveness of our service?
-Select-
Excellent
Good
Acceptable
Fair
Poor
4.
How would you rate the knowledge of our personnel?
-Select-
Excellent
Good
Acceptable
Fair
Poor
5.
How would you rate the courtesy of our personnel?
-Select-
Excellent
Good
Acceptable
Fair
Poor
6.
Have you had a Field Service technician on site more than once?
-Select-
Yes
No
7.
In general, how do you rate the performance of Colorado Alarm, LLC?
-Select-
Excellent
Good
Acceptable
Fair
Poor
8.
As compared to others in the fire/security industry, how would you rate
Colorado Alarm, LLC, services and/or products?
-Select-
Much Better
Better
About the same
Worse
Don't Know
9.
What do you perceive to be Colorado Alarm, LLC's greatest strengths?
10.
In what areas do you feel that Colorado Alarm, LLC's services and/or products can be improved?
11.
On a scale of 0 to 10, how likely is it that you would recommend Colorado Alarm, LLC, to others?
-Select-
0
1
2
3
4
5
6
7
8
9
10
12.
How did you first hear about Colorado Alarm, LLC?
-Select-
Advertisement
Corp. Office
Internet
Trade Show
Word of Mouth
Yellow Pages
Other
If you selected "Other" above, please describe.